For Patients

We understand that coming into our clinic can be an apprehensive time, our role is to ensure that your stay with us is comfortable, safe and rewarding. Helping you recover from mental illness is the heart of what we do. This guide is designed to answer all your questions, from what to pack to what to expect each day. We've also outlined some policies to ensure a safe and secure environment for everyone.

• Getting Started: Find out how to access our services and complete your online admission form prior to your stay.
• Your Stay: Learn what to pack and what to expect during your stay and admission process.
• Going Home: We understand transitioning home can be important. Find out what to expect on discharge day.
• Your Wellbeing Matters: Our commitment to quality care and a safe environment is paramount.
• Understanding Your Costs: We recommend reviewing this section to get informed about potential costs associated with your stay.
• Your Privacy: Ramsay Health Care is committed to protecting your privacy, click here to view our privacy policy.
• Additional Resources: We encourage you to be informed about your rights and responsibilities as a patient.